Misty Mountains Kookal

Our

Terms and Conditions

Payment Options

Online Payment

Pre Payment on our website is recommended.
Paytm - UPI - NEFT / IMPS - Payment Gateway options are available.
Visit our website, choose the rooms you want to register for, How to register tab. You can click on the payment button or use IMPS Neft. You can make the payment through Credit/Debit Card or Internet Banking.

Cash Payment option not available

We do not accept on the spot cash payment from the room booking.
Please check our registration policy for the same.Registration is only confirmed from online booking.

Kindly note

Before transferring the amount, kindly confirm with Misty Mountains Kookal for the availability of rooms.
If the amount is transferred without consulting, the registration will not be considered. The amount will be refunded by NEFT/ Cheque / Paytm at the office after 5 days from the date of Booking.
Registration will not be considered Valid till we receive the email giving all the details mentioned above. After receiving your mail we will send you the confirmation of your dates chosen for the dates by Email which concludes the registration process.

Cancellation & Refund Policy

Please Read Carefully the Cancellation and Refund Rules – for Booking by Misty Mountains Kookal.

Cancel Booking

75% refund if notified via phone conversation before 4 or more days prior to the room booking date.
50 % refund if notified via phone conversation before 3 days prior to the room booking date.
No refund if the cancellation requested is less than 2 days prior to the room booking date
No show No Refund.
Misty Mountains Kookal cannot be transferred to another date against cancellation.
Misty Mountains Kookal cannot be transferred to another person against cancellation.

Misty Mountains Kookal will not offer nor pay any discounts or refunds for missed or unused services due to the traveller’s own fault, negligence or breach of these Terms.

Please note that cancellation charges are calculated on the Total amount payable and not of advance amount paid.
Misty Mountains Kookal will not be responsible for any losses incurred for any train/air/bus/taxi bookings.
Refund will be paid only by NEFT /cheque/ Bank transfer after 15 days of the room booking date. Even in case of booking cancelled by Misty Mountains Kookal, the same process will be followed.
Transfer of booking to another person will be permitted where feasible and will be at the discretion of the management.
If Misty Mountains Kookal cancels the event and transfer of the booking amount is done, the full amount will be transferred to the room booking customer. For Payment gateway payment GST and transaction charge is not refundable.
If the customer cancels a booking and opts for transfer or changing to another room, only the refund amount (as per applicable policy), will be transferred to the new booking.
In case of cancellation of any event due to reasons beyond control (like Natural calamities, riots, political uncertainty, public transport failure etc.), refund shall be payable with respect to the given refund norms.

Your Responsibility

We want all our customers to have an enjoyable, carefree holiday. But you must remember that you are responsible for your actions and the effect they may have on others. If we, or another person in authority, believe your actions could upset, annoy or disturb other customers or our own staff, or put them in any risk or danger, or damage property or you are unfit to travel/stay, we may end your tour and terminate your booking. You and your travelling party will be prevented from using your booked accommodation, transport, and any other Travel Arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. Alternatively at our discretion, you may be permitted to continue with your tour but may have additional terms of carriage imposed upon you.

In addition to the above and the effect your actions may have on others, you must particularly also bear in mind that you are responsible for your safety, and that you are responsible for the condition of the property you occupy. We are not responsible for any accidents which occur in or around irresponsible behavior or for any accidents which occur anywhere on properties because of glass or the like which you have broken and/or have left in a way in which injury can result.

We expect that you will enjoy your holiday with us. We appreciate that you may well drink alcohol as part of your enjoyment. You must, however, do so responsibly and we will have no liability to you for any injury, loss or damage you suffer as a result of your judgment being impaired wholly or partly by alcohol.

We will hold you and the members of your travelling party jointly and individually liable for any damage to the accommodation, furniture, apparatus or other materials located within the accommodation, together with any legal costs we incur in pursuing a claim. It is your duty to report any breakages, defects or damage to an appropriate person immediately.

If your behavior or the behavior of any members of your travelling party causes any diverted we and/or the carrier will hold you and those members jointly and individually liable for all costs incurred as a result of that diversion. We cannot accept liability for the behavior of others in your accommodation, or for any facilities/services withdrawn as a result of their action.

If You Have A Complaint

We aim to provide the best stay possible. However, if you are not satisfied please complain as soon as possible to the relevant person (for example, the accommodation management or food supplier). If you are still not satisfied, If you do not have the services of a Representative, you must contact us at the given Email ID or Phone Number. No complaints or refund requests for the same be entertained after the tour ends.

User Agreement

Thank you for choosing Misty Mountains Kookal. When you use our products or services, you agree to these Terms of Use and are entering into a legally binding agreement so please read them carefully.

Best Places to Visit in Kookal

1. Kookal lake
2. Kookal water falls
3. Poombarai Kuzhanthai Velappar temple
4. Kookal cliff view point
5. Gundlupet flower garden
6. Mannavanur Lake
7. Forest Trekking

Misty Mountains

Trippin' On Skies,

Sippin Waterfalls

Our